KVKK Application Channels and Your Rights

To exercise your rights under Article 11 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”) regarding your personal data, you may apply to FONEX KOZMETİK - FONEKS KOZMETİK SAĞLIK HİZMETLERİ SAN. VE TİC. LTD. ŞTİ.

In this context, you may learn whether your data is processed and, if so, request details; ask about the purpose of processing, whether it is used in line with that purpose, and the parties to whom your data is transferred. You may request the correction of incomplete or inaccurate information, the deletion or destruction of your data where the legal conditions are met, and the notification of these actions to the parties to whom the data was transferred. You may object to a result that is to your detriment arising solely from automated analysis, and request compensation for damage suffered due to unlawful processing.

How to apply

You may submit your application in writing to İnönü Mahallesi Aşık Veysel Sokak No:3/1, Gebze Güzeller OSB, Gebze / Kocaeli, Türkiye; or, using a secure electronic signature or mobile signature, or from the email address you have previously provided to our company and which is registered in our systems, to info@fonex.com.tr.

Information your application should include

Please state your first and last name, your signature for written applications, your Turkish ID number if you are a citizen of the Republic of Türkiye, or your nationality and passport number or ID number (if any) if you are a foreign national, your address for notifications, your email address (if any), phone and fax number, and the subject of your request. You may attach information and documents relating to your request.

Additional information that is necessary and proportionate may be requested to verify your identity.

Response time

Applications are concluded as soon as possible depending on the nature of the request, and within 30 days at the latest. Applications are free of charge as a rule; if the action requires an additional cost, a fee may be charged in accordance with the tariff set by the Personal Data Protection Board.

Withdrawal of explicit consent

For processing based on your explicit consent, you may withdraw your consent via info@fonex.com.tr. You can also change your cookie preferences from the “Cookie Preferences” panel. Withdrawal does not affect lawful processing carried out before it.

Right to complain

If your application is rejected, the response is insufficient, or no response is given in time, you may file a complaint with the Personal Data Protection Board within the conditions and time limits set out in Article 14 of the KVKK.